If you have a Money Market account, a monthly notice will be sent to your primary email address to let you know when your statement is ready. You will need to login to your account and go to the eStatements section to see or download (PDF format) your statement.
If you have a CD with us, you will only receive a renewal notice prior to the maturity of your CD. However, you can view detailed information about your account 24 hours a day by accessing your account via online banking.
Email Us: It’s easy to reach us via email - just log on to online banking and send us a secure email message. You can also send us email at info@ableBanking.com. However, please remember that regular email is not secure. Do not send confidential or sensitive information such as social security numbers, account numbers, personal identification numbers and passwords within the body of your email or within attachments.
Call us: Our ableBankers are available to assist you 6 days a week at (888) I-AM-ABLE (888-426-2253) between 8:00 am – 6:00 pm EST weekdays, and 9:00 am – 1:00 pm EST on Saturdays.
Mail: Send correspondence to: ableBanking, PO Box 2606, Lewiston, ME 04241-2606
At ableBanking, we’ll primarily communicate with you electronically and you’ll receive any account-related notices from us by secure email.
In our emails, we will NEVER ask you to send sensitive information (account number, social security number, or PIN number) in a response email or via a link in an email, and our emails to you will never include this information either. If you receive an email like this, please don't respond, but do let us know. For more information please read our Privacy Policy.
You can print your own statement at home. Just log in to online banking and go to the eStatements section to see or download (in PDF format) your statement.
That's easy! Simply call one of our ableBankers and they can help you. Our ableBankers are available at (888) I-AM-ABLE (888-426-2253) between 8:00 am – 6:00 pm EST weekdays, and 9:00 am – 1:00 pm EST on Saturdays.
Yes, we will send you an email to your primary email address 30 days before the maturity date of your CD to let you know your notice is available in online banking. This will give you plenty of time to decide if you want to let your CD roll-over, change terms, add additional deposits, or move it to another account. For more details, please call us at (888) I-AM-ABLE (888-426-2253) and one of our ableBankers will be happy to walk you through the process.
You should receive several emails from us upon completion of your application: a welcome email, one that includes your Online Banking User ID, and a temporary password to open your ableBanking account.
Once you have completed the micro-deposit verification step using ableBanking’s Online Account Opening Center, your requested opening deposit will arrive in your account within 24-48 hours and you will be on your way to saving and giving more.
If you have completed an application and have not received any of the above emails, please call us at (888) I-AM-ABLE (888-426-2253) and one of our ableBankers will be happy to help you.